Support Policy

About Support at Precipitate

We train and maintain our in-house support department to ensure your requests are handled internally and not by an out sourced support agency
In doing so, it helps us achieve a higher standard in support services we offer alongside our services.
We guarantee that our Support Engineers will respond to your request every day, within a few hours.
Our support team follows strict guidelines regularly to ensure your support requests and data is kept confidential at all time.