1 September 2026
What manual customer service really costs a small business
Phone support runs $17 or more per call and outsourcing starts near $2,000 a month per agent. Here is what manual customer service actually costs.
Blog
Notes on work that runs itself
What agentic systems can and cannot take over in a real business, researched one question at a time. Written by the studio that operates its own automations in production, so the claims here are the kind we have to live with.
1 September 2026
What to check before you hire an AI automation vendor
What to actually ask an AI automation vendor before you sign: data ownership, deployment speed, pricing shocks, and proof the workflow survives year one.
Wondering what a system like this would own in your business? Tell us what the manual work is, and we will tell you honestly what a machine can take off your plate and what still needs a person.
One reply from a person, usually same day. No deck, no discovery call, no sales sequence.